GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION

TOURIST GUIDE - BUSINESS RELATIONS/REH 471

Course Title:	TOURIST GUIDE - BUSINESS RELATIONS
Credits	2	ECTS	5
Semester	7	Compulsory/Elective	Elective

COURSE INFO

-- LANGUAGE OF INSTRUCTION

Turkish

-- NAME OF LECTURER(S)

Asst.Prof. Yalçın ARSLANTÜRK

-- WEB SITE(S) OF LECTURER(S)

http://websitem.gazi.edu.tr/site/arslanturk

-- EMAIL(S) OF LECTURER(S)

arslanturk@gazi.edu.tr

-- LEARNING OUTCOMES OF THE COURSE UNIT

To be knowledgeable about the historical development of tour guiding
To describe the models of tour guiding
To express and apply communicative and leadership skills in guiding
To reflect about the ethical issues in the field
To summarize the profession and the dynamics of tour guiding

-- MODE OF DELIVERY

The mode of delivery of this course is Face to face

-- PREREQUISITES AND CO-REQUISITES

There is no prerequisite or co-requisite for this course.

-- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS

There is no recommended optional programme component for this course.

--COURSE CONTENT
1. Week	Basic terms and concepts
2. Week	Tour guiding: A historical overview
3. Week	Present-day tour guide profile
4. Week	Tourism industry and tour guiding
5. Week	Tourist typology
6. Week	Leadership and social skills
7. Week	guide business agreements
8. Week	MIDTERM
9. Week	Presentation and communication skills
10. Week	Basics of tour management
11. Week	Conducting a tour
12. Week	Guide organisations
13. Week	Education and training
14. Week	Vocational ethics
15. Week	overall review
16. Week	FINAL

-- RECOMMENDED OR REQUIRED READING

[1] Pond, K.L. (1993). The Professional Guide: Dynamics of Tour Guiding. New York: Von Nostrand Reinhold. [2] Cohen, E. 1985. The Tourist Guide. The Origins, structure and dynamics of a role. Annals of Tourism Research, (12) 1, pp. 5-29. [2] Ahipaşaoğlu, S. ( 2000). Turizmde Rehberlik. Ankara: Gazi Kitabevi

-- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS

Lecture, Question & Answer, Demonstration, Drill - Practise

-- WORK PLACEMENT(S)

none

-- ASSESSMENT METHODS AND CRITERIA

	Quantity	Percentage
Mid-terms	1	30
Assignment	1	10
Exercises	0	0
Projects	0	0
Practice	0	0
Quiz	0	0
Contribution of In-term Studies to Overall Grade		40
Contribution of Final Examination to Overall Grade		60

-- WORKLOAD

Efficiency	Total Week Count	Weekly Duration (in hour)	Total Workload in Semester
Theoretical Study Hours of Course Per Week	14	2	28
Practising Hours of Course Per Week			0
Reading	14	3	42
Searching in Internet and Library			0
Designing and Applying Materials			0
Preparing Reports			0
Preparing Presentation			0
Presentation	1	15	15
Mid-Term and Studying for Mid-Term	1	15	15
Final and Studying for Final	1	15	15
Other			0
TOTAL WORKLOAD:			115
TOTAL WORKLOAD / 25:			4.6
ECTS:			5

-- COURSE'S CONTRIBUTION TO PROGRAM

NO	PROGRAM LEARNING OUTCOMES	1	2	3	4	5
1	Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.					X
2	Demonstrate reading, listening, speaking and writing skills in one foreign language (English, German or French) at least at the level of B2 of European Language Portfolio.	X
3	Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.	X
4	Demonstrate effective use of both basic and professional information and communication technologies and software.	X
5	Understand, analyze and interpret the cultures, history, religions, and the art of the civilisations that have lived in Turkey.			X
6	Have detailed knowledge of the geography of both the World and the Turkey.				X
7	Plan, implement and control a tour.					X
8	Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.					X
9	Recognize, understand, and communicate with different cultures.			X
10	Understand and apply national and international law, regulations and professional standards related to tourist guiding.					X
11	Describe, synthesize, analyze, interpret and evaluate data and information professionally.					X
12	Work effectively both independently and with others.					X
13	Have the qualifications to manage and organize the organizations in the travel businesses.					X
14	Have general business knowledge.			X
15	Understands strategies for management and marketing in the field of travel management.				X
16	Have knowledge of basic law related to tourism businesses.	X
17	Understands the relationship between tourism and environment, is aware of the necessary practices for a more livable environment and applies them when necessary.	X
18	Have the ability to think analytically in the field of tourism.				X
19	Have basic knowledge about home country cuisine and world cuisines.	X
20	Have a basic knowledge of the document and the accounting system in the travel agencies.	X

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GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR