GAZI UNIVERSITY INFORMATION PACKAGE - 2017 ACADEMIC YEAR

COURSE DESCRIPTION
TOURIST GUIDE - BUSINESS RELATIONS/REH 471
Course Title: TOURIST GUIDE - BUSINESS RELATIONS
Credits 2 ECTS 5
Semester 7 Compulsory/Elective Elective
COURSE INFO
 -- LANGUAGE OF INSTRUCTION
  Turkish
 -- NAME OF LECTURER(S)
  Asst.Prof. Yalçın ARSLANTÜRK
 -- WEB SITE(S) OF LECTURER(S)
  http://websitem.gazi.edu.tr/site/arslanturk
 -- EMAIL(S) OF LECTURER(S)
  arslanturk@gazi.edu.tr
 -- LEARNING OUTCOMES OF THE COURSE UNIT
To be knowledgeable about the historical development of tour guiding
To describe the models of tour guiding
To express and apply communicative and leadership skills in guiding
To reflect about the ethical issues in the field
To summarize the profession and the dynamics of tour guiding




 -- MODE OF DELIVERY
  The mode of delivery of this course is Face to face
 -- PREREQUISITES AND CO-REQUISITES
  There is no prerequisite or co-requisite for this course.
 -- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS
  There is no recommended optional programme component for this course.
 --COURSE CONTENT
1. Week   Basic terms and concepts
2. Week   Tour guiding: A historical overview
3. Week   Present-day tour guide profile
4. Week   Tourism industry and tour guiding
5. Week   Tourist typology
6. Week   Leadership and social skills
7. Week  guide business agreements
8. Week  MIDTERM
9. Week  Presentation and communication skills
10. Week  Basics of tour management
11. Week   Conducting a tour
12. Week   Guide organisations
13. Week   Education and training
14. Week   Vocational ethics
15. Week  overall review
16. Week  FINAL
 -- RECOMMENDED OR REQUIRED READING
  [1] Pond, K.L. (1993). The Professional Guide: Dynamics of Tour Guiding. New York: Von Nostrand Reinhold. [2] Cohen, E. 1985. The Tourist Guide. The Origins, structure and dynamics of a role. Annals of Tourism Research, (12) 1, pp. 5-29. [2] Ahipaşaoğlu, S. ( 2000). Turizmde Rehberlik. Ankara: Gazi Kitabevi
 -- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
  Lecture, Question & Answer, Demonstration, Drill - Practise
 -- WORK PLACEMENT(S)
  none
 -- ASSESSMENT METHODS AND CRITERIA
 
Quantity
Percentage
 Mid-terms
1
30
 Assignment
1
10
 Exercises
0
0
 Projects
0
0
 Practice
0
0
 Quiz
0
0
 Contribution of In-term Studies to Overall Grade  
40
 Contribution of Final Examination to Overall Grade  
60
 -- WORKLOAD
 Efficiency  Total Week Count  Weekly Duration (in hour)  Total Workload in Semester
 Theoretical Study Hours of Course Per Week
14
2
28
 Practising Hours of Course Per Week
0
 Reading
14
3
42
 Searching in Internet and Library
0
 Designing and Applying Materials
0
 Preparing Reports
0
 Preparing Presentation
0
 Presentation
1
15
15
 Mid-Term and Studying for Mid-Term
1
15
15
 Final and Studying for Final
1
15
15
 Other
0
 TOTAL WORKLOAD: 
115
 TOTAL WORKLOAD / 25: 
4.6
 ECTS: 
5
 -- COURSE'S CONTRIBUTION TO PROGRAM
NO
PROGRAM LEARNING OUTCOMES
1
2
3
4
5
1Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.X
2Demonstrate reading, listening, speaking and writing skills in one foreign language (English, German or French) at least at the level of B2 of European Language Portfolio.X
3Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.X
4Demonstrate effective use of both basic and professional information and communication technologies and software.X
5Understand, analyze and interpret the cultures, history, religions, and the art of the civilisations that have lived in Turkey.X
6Have detailed knowledge of the geography of both the World and the Turkey.X
7Plan, implement and control a tour.X
8Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.X
9Recognize, understand, and communicate with different cultures.X
10Understand and apply national and international law, regulations and professional standards related to tourist guiding.X
11Describe, synthesize, analyze, interpret and evaluate data and information professionally.X
12Work effectively both independently and with others.X
13Have the qualifications to manage and organize the organizations in the travel businesses.X
14Have general business knowledge.X
15Understands strategies for management and marketing in the field of travel management.X
16Have knowledge of basic law related to tourism businesses.X
17Understands the relationship between tourism and environment, is aware of the necessary practices for a more livable environment and applies them when necessary.X
18Have the ability to think analytically in the field of tourism.X
19Have basic knowledge about home country cuisine and world cuisines.X
20Have a basic knowledge of the document and the accounting system in the travel agencies.X