GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION

OPERATIONS MANAGEMENT IN HEALTH INSTITUTIONS/5250045

Course Title:	OPERATIONS MANAGEMENT IN HEALTH INSTITUTIONS
Credits	3	ECTS	7.5
Semester	1	Compulsory/Elective	Elective

COURSE INFO

-- LANGUAGE OF INSTRUCTION

Turkish

-- NAME OF LECTURER(S)

Prof. Dr. Abdullah Ersoy

-- WEB SITE(S) OF LECTURER(S)

http://websitem.gazi.edu.tr/site/aersoy

-- EMAIL(S) OF LECTURER(S)

aersoy@gazi.edu.tr

-- LEARNING OUTCOMES OF THE COURSE UNIT

Learns general concepts about production operations management and strategy.
Learns the developement process of production operations management and strategy.
Learns product design and product development processes.
Learns service and service design processes.
Learns necessary information on topics such as processes and automation.

-- MODE OF DELIVERY

The mode of delivery of this course is Face to face

-- PREREQUISITES AND CO-REQUISITES

There is no prerequisite or co-requisite for this course.

-- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS

There is no recommended optional programme component for this course.

--COURSE CONTENT
1. Week	Business strategy and policy
2. Week	Operations strategy and global competition
3. Week	Product and service design
4. Week	Service process design
5. Week	Facility location of service enterprises
6. Week	Facility location methods
7. Week	Capacity plannig of service enterprises
8. Week	Mid-term Exams
9. Week	Quality ve quality management
10. Week	Quality in service enterprises
11. Week	Total Quality Management
12. Week	Total Quality Management
13. Week	Reengineering
14. Week	Reengineering
15. Week	Six Sigma
16. Week	Final Exams

-- RECOMMENDED OR REQUIRED READING

Üretim İşlemler Yönetimi, Mesiha Saat Ersoy, Abdullah Ersoy, 2011

-- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS

Lecture, Question & Answer, Demonstration, Drill - Practise

-- WORK PLACEMENT(S)

None

-- ASSESSMENT METHODS AND CRITERIA

	Quantity	Percentage
Mid-terms	1	0
Assignment	0	0
Exercises	0	0
Projects	0	0
Practice	0	0
Quiz	0	0
Contribution of In-term Studies to Overall Grade		40
Contribution of Final Examination to Overall Grade		60

-- WORKLOAD

Efficiency	Total Week Count	Weekly Duration (in hour)	Total Workload in Semester
Theoretical Study Hours of Course Per Week	14	3	42
Practising Hours of Course Per Week			0
Reading	14	3	42
Searching in Internet and Library	14	3	42
Designing and Applying Materials			0
Preparing Reports			0
Preparing Presentation	14	3	42
Presentation			0
Mid-Term and Studying for Mid-Term	1	10	10
Final and Studying for Final	1	10	10
Other			0
TOTAL WORKLOAD:			188
TOTAL WORKLOAD / 25:			7.52
ECTS:			7.5

-- COURSE'S CONTRIBUTION TO PROGRAM

NO	PROGRAM LEARNING OUTCOMES	1	2	3	4	5
1				X
2					X
3					X
4					X
5				X
6					X
7					X
8				X
9				X
10		X
11						X
12
13

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GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR