GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION
HOTEL SERVICES AT HEALTH ESTABLISHMENTS/TUR 371
Course Title: HOTEL SERVICES AT HEALTH ESTABLISHMENTS
Credits 3 ECTS 4
Semester 5 Compulsory/Elective Elective
COURSE INFO
 -- LANGUAGE OF INSTRUCTION
  Turkish
 -- NAME OF LECTURER(S)
  Assoc. Prof. Cemalettin Aktepe
 -- WEB SITE(S) OF LECTURER(S)
  http://websitem.gazi.edu.tr/site/caktepe
 -- EMAIL(S) OF LECTURER(S)
  caktepe@gazi.edu.tr
 -- LEARNING OUTCOMES OF THE COURSE UNIT
Students gain the ability of management process that are presented at hospitals.
To learn he position of Turkey in Health Tourism all over the world.
To gain the ability to read a health management from the point of tourism.
Student is knowledgeable about medical tourism.
Know the strategic management process in healthcare institutions.
Hospital has information about businesses marketing activities
Hospital management organization knows the institutions.
Hospitals have information about health care quality is standard.

 -- MODE OF DELIVERY
  The mode of delivery of this course is Face to face
 -- PREREQUISITES AND CO-REQUISITES
  There is no prerequisite or co-requisite for this course.
 -- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS
  There is no recommended optional programme component for this course.
 --COURSE CONTENT
1. Week  Historical development of health services
2. Week  Health services, its classifications and characteristics
3. Week  Hospitals and its functions
4. Week  Organizational structure at hospitals
5. Week  Second services at hospitals
6. Week  Outsourcing at hospitals
7. Week  Housekeeping services at hospitals
8. Week  Mid-term exam
9. Week  Food & beverage services at hospitals
10. Week  Structure management at hospitals
11. Week  Quality and acreditaion at hospitals
12. Week  Patient pleasure and security
13. Week  Health tourism
14. Week  Patient rights and ethic
15. Week  General assessment
16. Week  Final exam
 -- RECOMMENDED OR REQUIRED READING
  Tengilimoğlu, D., Işık, O., Akbekir, M., (2013), Sağlık Kurumları İşletmeciliği, 5.Baskı, Nobel Yayın: Ankara
 -- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
  Lecture, Question & Answer, Demonstration, Drill - Practise
 -- WORK PLACEMENT(S)
  None
 -- ASSESSMENT METHODS AND CRITERIA
 
Quantity
Percentage
 Mid-terms
1
100
 Assignment
0
0
 Exercises
0
0
 Projects
0
0
 Practice
0
0
 Quiz
0
0
 Contribution of In-term Studies to Overall Grade  
40
 Contribution of Final Examination to Overall Grade  
60
 -- WORKLOAD
 Efficiency  Total Week Count  Weekly Duration (in hour)  Total Workload in Semester
 Theoretical Study Hours of Course Per Week
14
3
42
 Practising Hours of Course Per Week
0
0
0
 Reading
2
2
4
 Searching in Internet and Library
3
1
3
 Designing and Applying Materials
2
5
10
 Preparing Reports
1
1
1
 Preparing Presentation
2
4
8
 Presentation
1
2
2
 Mid-Term and Studying for Mid-Term
1
10
10
 Final and Studying for Final
1
12
12
 Other
1
8
8
 TOTAL WORKLOAD: 
100
 TOTAL WORKLOAD / 25: 
4
 ECTS: 
4
 -- COURSE'S CONTRIBUTION TO PROGRAM
NO
PROGRAM LEARNING OUTCOMES
1
2
3
4
5
1He/She knows about basic concepts, principles and theories in the field of Gastronomy and Culinary Arts and implements.X
2He/She has knowledge about nutrition principles and food science and performs them in the field of Gastronomy and Cuisine Arts.X
3He/She has ability to read, understand, speak and write at least in level of European Language Portfolio B2 in a second foreign language.X
4He/She has ability of effective communication as written, verbal, nonverbal and has presentation skills.X
5He/She defines, analyzes, synthesizes, interprets and evaluates information and data in the field of Tourism and Gastronomy.X
6He/She knows and applies management theories and practices to manage effectively a Food & Beverage company and has entrepreneurship skills.X
7He/She knows the social and professional ethics, evaluates them with critical view and improves appropriate behaviors.X
8He/She uses basic information and communication technologies and software at advance level in the field of Gastronomy and Culinary Arts.X
9He/She knows general information about the basic concepts, theories, principles and fact in field of Business and Economy.X
10He/She has comprehensive and systematic knowledge about concepts, theories, principles and facts in the field of hospitality and tourism industry; he/she comprehends importance of Gastronomy and Culinary Arts for tourism industry.X
11He/She plans and performs organizations of hospitality industry.X
12He/She knows and performs national and international food safety and hygiene standards.X
13He/She knows and implements about national and international cuisine.X
14He/She knows and implements food and beverage cost analysis, control, menu planning and pricing.X
15He/She knows about all the process that is related to food and beverage production and he/she solves the problems that appear in the process from purchasing to presentation phase.X
16He/She knows and applies national and international laws, occupational standards and principles of worker health and safety.X
17He/She has knowledge about modern and traditional production techniques in the field of food and beverage.X
18He/She improves his/her individual ability about artistic subjects and he/she implements it in the help of presentation techniques in his/her field.X
19He/She is able to invent new nutrient product, standardize and he/she is able to conduct registration process.X
20He/She evaluates nutrient and food in the terms of history, geography, culture and nourishment science.X