GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION
TOTAL QUALITY MANAGEMENT/BNK- 207
Course Title: TOTAL QUALITY MANAGEMENT
Credits 3 ECTS 6
Semester 3 Compulsory/Elective Elective
COURSE INFO
 -- LANGUAGE OF INSTRUCTION
  Turkish
 -- NAME OF LECTURER(S)
  Asst.Prof. Vildan Hilal AKÇAY
 -- WEB SITE(S) OF LECTURER(S)
  
 -- EMAIL(S) OF LECTURER(S)
  hilalvildan@gazi.edu.tr
 -- LEARNING OUTCOMES OF THE COURSE UNIT
Learn about TQM
Learn about the principles of TQM
Learn about some practices of TQM
 -- MODE OF DELIVERY
  The mode of delivery of this course is Face to face
 -- PREREQUISITES AND CO-REQUISITES
  Bu dersin önkoşulu yada eş koşulu bulunmamaktadır.
 -- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS
  There is no recommended optional programme component for this course.
 --COURSE CONTENT
1. Week  Concept of quality
2. Week  History of quality movement
3. Week  History of quality movement
4. Week  The relationship between HRM and TQM
5. Week  The relationship between HRM and TQM
6. Week  The principles of TQM
7. Week  Midterm
8. Week  Quality control circles
9. Week  Quality control circles
10. Week  Preparation for production
11. Week  Preparation for production
12. Week  Design process
13. Week  Quality management system
14. Week  Quality management system
15. Week  Study week
16. Week  Final
 -- RECOMMENDED OR REQUIRED READING
  None
 -- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
  Lecture, question and answer, assignment
 -- WORK PLACEMENT(S)
  none
 -- ASSESSMENT METHODS AND CRITERIA
 
Quantity
Percentage
 Mid-terms
1
40
 Assignment
0
0
 Exercises
0
0
 Projects
0
0
 Practice
0
0
 Quiz
0
0
 Contribution of In-term Studies to Overall Grade  
40
 Contribution of Final Examination to Overall Grade  
60
 -- WORKLOAD
 Efficiency  Total Week Count  Weekly Duration (in hour)  Total Workload in Semester
 Theoretical Study Hours of Course Per Week
14
3
42
 Practising Hours of Course Per Week
0
0
0
 Reading
14
2
28
 Searching in Internet and Library
14
2
28
 Designing and Applying Materials
0
0
0
 Preparing Reports
0
0
0
 Preparing Presentation
1
5
5
 Presentation
1
2
2
 Mid-Term and Studying for Mid-Term
7
2
14
 Final and Studying for Final
10
2
20
 Other
0
0
0
 TOTAL WORKLOAD: 
139
 TOTAL WORKLOAD / 25: 
5.56
 ECTS: 
6
 -- COURSE'S CONTRIBUTION TO PROGRAM
NO
 PROGRAM LEARNING OUTCOMES
1
2
3
4
5
1Use mathematical and graphical tools in the field of banking
2Understand the basic concepts and assumptions related to the science of banking
3Use methods, techniques and tools necessary for the analysis and modelling of economic data to ensure and evaluate the obtained results
4Describe the structure and properties of the markets in economy
5Make predictions about the relationships between economic and financial variables
6Analyze and comment on current economic events
7Comment on Banking Sector
8Analyze the banks and the banking sector within the framework of economic, financial and accounting data
9Have the ability to develop solutions for social problemsX
10Have the ability to do inter-disciplinary research and studyX