GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION

TICKETING I/REH 311

Course Title:	TICKETING I
Credits	3	ECTS	4
Semester	5	Compulsory/Elective	Elective

COURSE INFO

-- LANGUAGE OF INSTRUCTION

Turkish

-- NAME OF LECTURER(S)

Research Assistant Murat KIZANLIKLI

-- WEB SITE(S) OF LECTURER(S)

http://www.websitem.gazi.edu.tr/site/muratkizanlikli

-- EMAIL(S) OF LECTURER(S)

muratkizanlikli@gazi.edu.tr

-- LEARNING OUTCOMES OF THE COURSE UNIT

Explain the basic concepts
Journey and Pricing Unit according to the methods to compute one-way journey,
The journey to calculate Steer
Make this journey during the relevant control calculations
Calculate custom fees
Calculate add-on.
Calculate the Mixed class journeys
Make changes on the ticket re-calculate
Calculate fees for children and babies
All kinds of traffic to edit document

-- MODE OF DELIVERY

The mode of delivery of this course is Face to face

-- PREREQUISITES AND CO-REQUISITES

There is no prerequisite or co-requisite for this course.

-- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS

There is no recommended optional programme component for this course.

--COURSE CONTENT
1. Week	Concepts, Ticketing, IATA, the global determinants, PAT (Passenger Air Recipe) book contents
2. Week	Journey Concept One-way (OW Travels) calculations Journey
3. Week	Reflexive Journey Concept (Return Travels) calculations Journey
4. Week	Checks journey concept
5. Week	Pricing Unit Concept One-way (OW Travels) calculations Journey
6. Week	Pricing Unit Concept Steer (Return Travels) calculations Journey
7. Week	Pricing Unit Concept Steer (Return Travels) calculations Journey
8. Week	Midterm Exam
9. Week	Pricing Unit Concept Controls
10. Week	Traffic document (Document Trafiic) and MPD as a Ticket
11. Week	Special Fees (Excursion, PEX)
12. Week	Special Fees (Excursion, PEX)
13. Week	Add-On and Mixed Class Journeys (Mixed Class)
14. Week	Child and Infant Fares and Calculations
15. Week	Changes on the ticket (Rerouting & Reissue)
16. Week	Final Exam

-- RECOMMENDED OR REQUIRED READING

IATA PAT General Rules IATA PAT Worldwide Fares IATA PAT Worldwide Rules IATA PAT Maximum Permitted Mileages

-- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS

Lecture, Question & Answer

-- WORK PLACEMENT(S)

None

-- ASSESSMENT METHODS AND CRITERIA

	Quantity	Percentage
Mid-terms	1	40
Assignment	0	0
Exercises	0	0
Projects	0	0
Practice	0	0
Quiz	0	0
Contribution of In-term Studies to Overall Grade		40
Contribution of Final Examination to Overall Grade		60

-- WORKLOAD

Efficiency	Total Week Count	Weekly Duration (in hour)	Total Workload in Semester
Theoretical Study Hours of Course Per Week	16	3	48
Practising Hours of Course Per Week			0
Reading			0
Searching in Internet and Library	16	2	32
Designing and Applying Materials			0
Preparing Reports			0
Preparing Presentation			0
Presentation			0
Mid-Term and Studying for Mid-Term	1	8	8
Final and Studying for Final	1	12	12
Other			0
TOTAL WORKLOAD:			100
TOTAL WORKLOAD / 25:			4
ECTS:			4

-- COURSE'S CONTRIBUTION TO PROGRAM

NO	PROGRAM LEARNING OUTCOMES	1	2	3	4	5
1	Have an understanding of concepts related to tourism industry and be able to interpret these concepts.		X
2	Understand both professional and scientific ethical values	X
3	Demonstrate effective use of both basic and professional information and communication technologies and software				X
4	Have basic knowledge of documentary and accounting systems related with tourism businesses			X
5	Demonstrate effective use of manual and automated operations in the front office departmant of accommodation establishments	X
6	Have basic knowledge of economics	X
7	Have analytical thinking skills within the context of tourism				X
8	Have financial analysis skills related to tourism operations	X
9	Have detailed knwoledge of human resources management in tourism industry	X
10	Have an understanding of food and beverage practices in tourism businesses	X
11	Have an understanding of different tourism services such as hotel services at health establishments and yacht and marina management	X
12	Demonstrate reading, listening, speaking and writing skills in foreign languages as required by the industry			X
13	Understand and apply management theories and practices in order to effectively run a hospitality and tourism operation	X
14	Have detailed knowledge of business administration		X
15	Have an understanding of marketing and management strategies within the context of tourism management	X
16	Have basic knowledge of legal procedures related to tourism industry	X
17	Understand the relationship between tourism and environment and be able to apply required practices for a more lively environment	X
18	Have an understanding of recreational activities performed in accommodation establishments	X
19	Have an understanding of the cultural context of tourism	X
20	Have basic knowledge of national and international cuisines

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GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR