GAZI UNIVERSITY INFORMATION PACKAGE - 2019 ACADEMIC YEAR

COURSE DESCRIPTION
QUALITY MANAGEMENT IN HEALTH ORGANIZATIONS/SAKI301
Course Title: QUALITY MANAGEMENT IN HEALTH ORGANIZATIONS
Credits 3 ECTS 7
Semester 5 Compulsory/Elective Compulsory
COURSE INFO
 -- LANGUAGE OF INSTRUCTION
  Turkish
 -- NAME OF LECTURER(S)
  Assoc. Prof. Zekai Öztürk
 -- WEB SITE(S) OF LECTURER(S)
  http://www.websitem.gazi.edu.tr/site/zozturk
 -- EMAIL(S) OF LECTURER(S)
  zozturk@gazi.edu.tr
 -- LEARNING OUTCOMES OF THE COURSE UNIT
Understand the concept of quality
Understands and applies quality improvement efforts
Understand total quality management
Understand the quality system documentation
 -- MODE OF DELIVERY
  The mode of delivery of this course is Face to face
 -- PREREQUISITES AND CO-REQUISITES
  There is no prerequisite or co-requisite for this course.
 -- RECOMMENDED OPTIONAL PROGRAMME COMPONENTS
  There is no recommended optional programme component for this course.
 --COURSE CONTENT
1. Week  The concept of quality, The main factors of forming quality
2. Week  Quality pioneers and Japanese quality control system
3. Week  The basic principles of total quality management
4. Week  Quality circles
5. Week  Continuous quality improvement in health care institutions
6. Week  The basic tools for improving the quality
7. Week  The basic tools for improving the quality
8. Week  MIDTERM
9. Week  The managerial tools used in improving the quality
10. Week  The managerial tools used in improving the quality
11. Week  The establishment of the quality system
12. Week  Standardization and quality
13. Week  ISO 9001 quality assurance systems
14. Week  Quality standards used in healthcare
15. Week  Quality works in public hospitals
16. Week  
 -- RECOMMENDED OR REQUIRED READING
  Kaya, S. (2005), Sağlık Kurumlarında Sürekli Kalite İyileştirme, Pelikan Yayınevi, Ankara. Dhillon, B.S., (2007), Reliability Technology, Human Error, and Quality in Health Care, CRC Press, USA. Stoecklein, M. (2005), “Quality Improvement Systmes, Theories, and Tools”, (Edit. Scott B. Ransom, Maulik s. Joshi, and David B. Nash), The Healthcare Quality Book; Vision, Stretegy, and Tools, Health Administration Press, Washington. Leebov, W. and Ersoz, CJ. (1991), The Health Care Manager’s Guide To Continuous Quality Improvement, American Hospital Publishing, USA.
 -- PLANNED LEARNING ACTIVITIES AND TEACHING METHODS
  Lecture, Question & Answer
 -- WORK PLACEMENT(S)
  Not Applicable
 -- ASSESSMENT METHODS AND CRITERIA
 
Quantity
Percentage
 Mid-terms
1
40
 Assignment
0
0
 Exercises
0
0
 Projects
0
0
 Practice
0
0
 Quiz
0
0
 Contribution of In-term Studies to Overall Grade  
40
 Contribution of Final Examination to Overall Grade  
60
 -- WORKLOAD
 Efficiency  Total Week Count  Weekly Duration (in hour)  Total Workload in Semester
 Theoretical Study Hours of Course Per Week
14
3
42
 Practising Hours of Course Per Week
0
 Reading
14
3
42
 Searching in Internet and Library
14
4
56
 Designing and Applying Materials
0
 Preparing Reports
0
 Preparing Presentation
0
 Presentation
0
 Mid-Term and Studying for Mid-Term
1
15
15
 Final and Studying for Final
1
20
20
 Other
0
 TOTAL WORKLOAD: 
175
 TOTAL WORKLOAD / 25: 
7
 ECTS: 
7
 -- COURSE'S CONTRIBUTION TO PROGRAM
NO
 PROGRAM LEARNING OUTCOMES
1
2
3
4
5
1Attaining teorical and practical professional expertise and skills in the ares of organization and management, finance, accounting, economics, marketing, law sciences, and healthcare sciences.X
2Gaining vocational qualitificatons in order to work in professions such as hospital manager, assistant specialist, health military officer at public institutions and organizations, private sector and the military.X
3Attaining sufficient knowledge about economics, business (management, organization, public relations, human resources, cost accounting, marketing, financial accounting), law and public finance to comprehend and assess economic, administrative mechanisms of hospitals, healthcare businesses and health system.X
4Recognizing the ethical, social and legal responsibilities of health management career.X
5Attaining skills at subjects related to Turkish and foreign language at academic life and working life, information technology and fundamental computer programmes.
6Learning the basic concepts at the area of healthcare managerment in perspectives of global, local, regional and in particular Turkey.X
7With the aim of attaining adequate knowledge about the relationship between health and development level, health statue of public, indicators of health, defending and developing health; having skills of accessing written and visual soruces, and analyzing and interpretating legislation.X
8Communicating with other health professionals who have leader characteristics and gaining aptitude to team work.
9Chasing current events and innovations about health management, forecasting social transformation, improving professional growth and attaining refreshment skill.X
10Attaining knowledge about public health, epidemiology, environment health, occupational safety and health with respect to medical terminology.
11Making statistical, quantitative and economic analysis in manageial decision making and acting convenient to social, scientific, cultural and ethical values at obtainig data, commenting, implementing and disseminating of the results stages considering the area.
12Comprehending basic contents of health systems in Turkey and all over the world, understanding health plans and politics, recognizing leading parties of health system, assessing health industry in economic and financial aspects and benchmarking different health systems.X
13Learning, analyzing and implementing basic administrative functions as planning, organizing, executing, coordinating and controlling at healthcare organizations.X